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Our mission is to improve the lives of the people we serve

Medicaid

Visit the Healthy Blue website for Medicaid and LaCHIP members. You can:

  • Find a doctor
  • Learn about enrolling or renewing
  • Print your member ID card
  • Download your member handbook
  • And more

You’ll need to access the secure portion of the member website.

Member Services: 1-844-521-6941 (TTY 711) Monday through Friday from 7 a.m. to 7 p.m.  

Visit Medicaid Website

Medicare

Visit the Healthy Blue website to learn more about our Medicare plans, including a Dual Eligible Special Needs Plan for those on both Medicare and Medicaid. You can:

  • See more details about our Medicare plans
  • Find a doctor
  • Learn about enrolling or renewing
  • Learn how to get financial help

For help with enrolling, call 1-855-264-5277 (TTY 711)

Members can call 1-844-209-5406 (TTY 711) Monday through Friday from 8 a.m. to 8 p.m.

Visit Medicare Website

Providers

The Healthy Blue provider website is your one-stop shop to:

  • Submit claims and appeals.
  • Verify member eligibility.
  • Download your panel listings.
  • Look up prior authorization requirements and more.

To access the secure section of the website, you will need an Availity ID. If you have not registered with Availity before, please visit Availity to sign up today.

If you have any questions, please call our Provider Services team at 1-844-521-6942.

Visit provider website